Customer Service:

If it wasn’t for their lack of site FAQs, Pike Place Fish Market would’ve easily received a perfect score (4.0) in the Customer Service category of our matrix. They provide both email and a toll-free phone number (local number available as well) for customers to contact them, as well as providing their mailing address and fax number at the bottom of the main page.

We also love their money-back guarantee. “Guaranteed fresh to your doorstep.” If UPS Overnight for whatever reason fails to deliver your order in a timely manner, Pike Place Fish Market will refund your order.

Shipping Options
Pike Place Fish Market ships all orders via UPS Overnight so that customers don’t need to be home to receive their order (unlike FedEx Overnight, which requires a signature upon delivery). Their shipping prices ($65 for the first 1-12lbs, and $3 for each pound over 12), includes 9lbs of packaging materials. They ship all fresh and frozen orders in a box lined with Styrofoam, with two reusable gel packs to keep the product cold.

Payment Methods
Pike Place Fish Market accepts all major credit cards - Visa, MasterCard, Discover, American Express - and they also accept Diners Club cards.

Community:

Pike Place Fish Market scored nearly a perfect rating (4.0) in this category, which is all about social networking and keeping your customers in the loop. Be sure to sign-up for Pike Place’s “Our World Famous Newsletter” for discount codes and to be kept abreast of what fresh seafood is currently in stock. Also on their site is their huge guestbook, where you can share your experiences or read hundreds of others experiences from past customers.

Pike Place Fish Market is also on Facebook and Twitter. Their Facebook page has thousands of fans and contains fun pictures of the famous “Pike Place Guys” (the ones who throw fish). And their Twitter account is full of sales and discounts, so be sure to follow that as well.

Summary:

Pike Place Fish Market is a legendary seafood market that ships beautiful Wild Alaskan Salmon, Specialty Fish and amazing Shellfish nationwide. Their delicious recipes and thorough Community features are just more reasons we are pleased to include Pike Place Fish Market among our top-rated Seafood Market Review sites.